Refund policy
Last updated November 8, 2026
Short version: if CreatorMode isn't right for you, you get your money back within 14 days. No questions asked.
14-day money-back guarantee
You can ask for a full refund of any CreatorMode payment, the first one or a renewal, within 14 days of that payment. You don't need to give a reason.
How to ask for a refund
- Use the link in the receipt email from Paddle, or go to paddle.net and find your order.
- Or email us at creatormode.help@gmail.com with the email address you paid with.
The money goes back to the card or account you paid with. Banks usually show it within 5 to 10 business days.
Who handles payments
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
Cancelling
You can cancel your plan at any time in Settings. You keep your paid features until the end of the period you've paid for, and you won't be charged again. After that your account moves to the Free plan, and everything you made stays in your library.